Resources › Getting started with ArcGIS Online
Two ways to begin, then one decision: how the Locate Points layer gets into your organisation. LocateIQ is already a registered application on ArcGIS Online, so there is nothing for an administrator to set up first.
Start a 7-day trial on the web, then sign in on the app. Card up front, first charge on day 7, cancel any time before it.
Start the trial →Download LocateIQ, sign in with your existing ArcGIS account, and start a trial from the account screen.
Get the apps →Signing in needs no configuration — the Portal URL is already
https://www.arcgis.com and the Client ID is pre-filled. ArcGIS Configuration
on the sign-in screen is for Enterprise portals only.
Only one layer is required. The rest are optional and can be added later.
Every locate the app captures. Without it there is nowhere to collect to.
Above-ground markers and transformation points.
Geotagged photos captured alongside a locate.
Gas, electric, water, sewer, telecom mains and services, plus a dig-area polygon.
A Creator user type with the Publisher role. Anything less can sign in and view, but cannot create a feature service or write a locate back.
Pick one. All three end with a web map the app can collect into.
In the app · easiest
LocateIQ builds a new web feature service containing Locate Points, AGM, Photo Points and the utility layers, then creates a web map and assigns them to it.
Nothing to prepare — sign in, choose Create New Map, name it.
In the app
Already have a web map? Import it, then add Locate Points (and optionally AGM and Photo Points) either as a separate new feature service added to that map, or as new layers inside the service the map already uses.
Use this when your utility data already lives in ArcGIS and you only need somewhere to collect.
In ArcGIS Online
Publish the schema yourself, then import the resulting map in the app. Ready-made file geodatabases — WGS84, with the locate-point fields and coded-value dropdowns already set up.
Have ArcGIS Pro? Use the full bundle
GDB + README + symbology — the app's
flag markers on the IQ-score ramp as a Pro .lyrx. Publish to ArcGIS Online from Pro.
Browser only? Use the AGOL build
GDB alone, for uploading straight to Content › New item. No symbology — the layer draws with ArcGIS defaults until you style it.
Locate Points only + AGM & Photo Points + utility layersOr a single layer as Shapefile / GeoJSON:
Locate Points — Shapefile Locate Points — GeoJSONWhichever route you take, the layer must allow editing — Create, Update and Delete. A read-only layer imports and draws perfectly, and then silently never receives a locate. It is the single most common setup problem.
Capture a point, then open the same layer in ArcGIS Online. If the point is there with its attributes, the setup is correct — one successful round trip proves the whole chain.